Privacy Policy

Mac Technology Co., Ltd. (hereinafter referred to as the “Company”) complies with applicable laws and regulations, including the Personal Information Protection Act, and establishes and discloses the following Privacy Policy to protect users’ personal information and rights.

1. Purpose of Processing Personal Information

The Company processes personal information for the following purposes. The personal information collected will not be used for purposes other than those stated below.

Responding to inquiries and consultation requests

Providing service information and handling requested matters

Managing customer inquiry history

Fulfilling legal obligations and responding to disputes

2. Items of Personal Information Collected

The Company may collect the following personal information in the course of providing services.

(1) Required Information

Name

Contact information (phone number or email address)

Inquiry details

(2) Automatically Collected Information

IP address

Cookies and access logs

Browser information and device information

※ The Company does not collect sensitive personal information such as resident registration numbers or financial information.

3. Retention and Processing Period of Personal Information

The Company will promptly destroy personal information once the purpose of collection and use has been achieved.

However, where retention is required by applicable laws and regulations, the information will be retained as follows:

Inquiry and consultation records: 3 years

Access logs: 3 months (pursuant to the Protection of Communications Secrets Act)

4. Provision of Personal Information to Third Parties

The Company does not, in principle, provide users’ personal information to external parties.

However, exceptions may apply in the following cases:

Where the user has given prior consent

Where disclosure is required by law

5. Entrustment of Personal Information Processing

The Company may entrust personal information processing to external service providers to ensure smooth service operation.
In such cases, the Company will enter into contracts in accordance with applicable laws and regulations and supervise the entrusted parties to ensure that personal information is safely managed.

6. Rights and Obligations of Data Subjects and Methods of Exercise

Users may request access to, correction of, deletion of, or suspension of processing of their personal information at any time.

Such requests may be made in writing or by email to the Personal Information Protection Officer listed below, and the Company will take prompt action in response.

7. Procedures and Methods for Destruction of Personal Information

The Company will promptly destroy personal information once the retention period expires or the processing purpose has been fulfilled.

Electronic files: Permanently deleted using methods that make recovery impossible

Paper documents: Shredded or incinerated

8. Measures to Ensure the Security of Personal Information

The Company takes the following measures to protect personal information:

Restricting and managing access to personal information

Installing security programs and conducting regular inspections

Establishing internal management plans and conducting employee training

9. Operation of Cookies

The Company may use cookies to provide customized services.

Users may refuse the storage of cookies through their browser settings.

10. Personal Information Protection Officer

The Company designates the following individual to handle matters related to personal information protection:

Personal Information Protection Officer: Person in charge

Contact Information: (Company representative phone number or email)

11. Changes to the Privacy Policy

This Privacy Policy may be amended in accordance with applicable laws or the Company’s internal policies.

Any changes will be announced on the Company’s website.